What should I do if I have an accident?

  • Remain calm , If safe, move your vehicle out of traffic and turn on your hazard lights
  • Take photos of the accident scene and all vehicles involved. This would include skid marks, lights, lanes, intersections, and any other aspects of the scene.
  • Report the incident to United Automobile Insurance as soon as possible. You can file a claim with us online, 24/7!
  • Contact the police to report the loss

How do I report a claim?

You have Two Options

  • If you have a policy with United Auto, you can now use our newly launched digital claims portal to file claims and track status updates 24/7 from any device. Start here!
  • You can also report your claim via our toll-free number during regular business hours by calling 800 344 2150

What is the status of my claim?

  • If you have a policy with United Auto, you can now use our newly launched digital claims portal to file claims and track status updates 24/7 from any device. Start here!
  • All parties can use our inquiry portal to check claim status, or submit claim inquiries, and/or documents to adjuster handling your claim. It is available 24/7. Start here!


What information do I need to know to report a claim?

  • U.A.I.C policy number, For example, UAU 000000000
  • Name, Insurance information and phone number of anyone else in the accident with you
  • Police report number and department name
  • The date, time and place of the accident
  • Knowledge of what happened in the loss
  • Location of your vehicle



Contact Us

Claims

Office Hours:
M - F 8:00am - 5:00pm
New Claims Report:
M - F 8:00am - 6:00pm EST

 

Phone: (305) 940-7299

P.O. Box 694120

Miami, FL 33269-1120

Automated Policy Status and Payments

24 Hours a Day

7 Days a Week

Phone: (888) 987-8242